Terms of Use


These terms and conditions outline the rules and regulations for the use of Trippko Website. 

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Trippko website if you do not accept all of the terms and conditions stated on this page.

These terms and conditions (collectively, hereinafter referred to as the "Terms") govern your ("User") access to and use of the website, www.trippko.com and the TRIPPKO mobile applications ("Website"). The Website is owned, managed and operated by TRIPPKO ("TRIPPKO").

Please read these Terms carefully before using the Website, which is an online marketplace. For the purpose of clarity, it is hereby stated that the Website is not engaged in providing any services by itself but is a platform, which merely connects the trip hosts with the trip travellers.

These Terms are an electronic record in terms of the applicable legislation. This electronic record is generated by a computer system and does not require any physical or digital signatures. By using the Website, you signify your agreement to be bound by these Terms.

TRIPPKO allows You to surf the Website or buy trip trips for yourself, your school and your students, without registering on the Website. You shall be deemed to have read, understood and expressly accepted these Terms, which shall govern the desired transaction of trip trip booking through the Website for all purposes, and shall be binding on You. All Your rights and liabilities and/or the Website with respect to Your use of the Website and availing trip trip booking facility ("Facility") provided by the Website shall be governed by these Terms.

PLEASE NOTE THAT YOUR USE OF THE WEBSITE IN ANY WAY SIGNIFIES YOUR ACCEPTANCE TO THE TERMS. By agreeing to these Terms, You also agree to TRIPPKO' other Website policies; including but not limited to, (i) Privacy Policy, as amended from time to time; and (ii) Cookie Policy.

In addition to these Terms, any other ‘terms of service’ of the application-programming interface (“API”) with which TRIPPKO may tie-up would form an integral part of these Terms (hereinafter referred to as the “API Terms”). However, in the event of a conflict between such API Terms and these Terms, these Terms provided herein shall prevail.

Both You and TRIPPKO are individually referred to as 'Party' and collective referred to as 'Parties', in these Terms.

Terminology:

  • For the purpose of these Terms, wherever the context so requires "You" or "User" (would mean 'TRIPPKO user') shall mean any natural or legal person who has agreed to become a buyer of the trip trips and/or an availer of the Facility being offered on the Website.
  • The term "We", "Us", "Our" shall mean TRIPPKO and/or its affiliates.
  • Our Website: 

    TRIPPKO is an online Market Place, which gives prospective travelers and trip hosts a platform to connect. In light of the foregoing, TRIPPKO wishes to state the following:

  • The Website is a marketplace, which merely lists the inventory of trip hosts who are registered with the Website, but does not own the services per se. Hence, the limited role of the Website is to connect You with the trip host and vice versa.
  • You understand and agree that the fare of the trip trips listed and/or offered for sale by the trip host on the Website, is solely determined by the respective trip host, and TRIPPKO has no control over the fare of the trips listed on the Website. In the event, the minimum and/or the maximum fare of the trips, is in contravention of any law and/or any order or judgment of any regulatory authority/Tribunal/Court, it shall be the sole responsibility of the respective trip host to ensure that such fare is in compliance with the law/order/judgment, and TRIPPKO shall in no way be liable for such contravention of the law/order/judgment.
  • In light of the foregoing, You agree that any liability in relation to any services being offered on the Website in accordance with the applicable laws shall be that of the trip host and not TRIPPKO. In case of any deficiency of service, You agree to pursue any such action arising from such deficiency of service against the trip host and not the TRIPPKO.
  • You further agree and acknowledge that the TRIPPKO is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the Website. Accordingly, the contract of sale of services on the Website shall be a strictly bipartite contract between You and the trip hosts listed on the Website.
  • You further agree and acknowledge that all the 'discounts/coupons (if any)' on the Website/prices at which the trips are being sold by the trip host on the Website is merely an “invitation to offer” in accordance with the applicable law and shall not be construed to be an “offer” in accordance with the applicable law. Hence, in light of the foregoing, when you agree to purchase the trip trips listed on the Website by the trip host, that would be termed as a 'valid offer' under the applicable law Subsequently, when the same is being confirmed by the trip host it tantamount to be a 'valid contract' as per the applicable law.
  • User Account: 

    TRIPPKO may offer You the facility of opening user account on the Website. This user account can be linked to the Your email-id or phone number or both. For Your use of the Website, either by registering an account with TRIPPKO or using the Website as a guest (unregistered user), You agree to the following:

  • You are solely responsible for maintaining the confidentiality of Your account and password and for restricting access to Your device to prevent unauthorised access to Your account when You use the Website by registering an account with TRIPPKO.
  • By using the Website, either as a guest user or registered user, You authorize TRIPPKO and its agents to access third party sites, including but not limited to that of banks and other payment gateways, designated by the bank or on the bank's behalf for retrieving requested information for processing of a customer generated transaction on the Website.
  • In the event that You use the Website through a registered account, You agree to accept responsibility for all activities that occur through your TRIPPKO account.
  • In the event that You use the Website through a registered account, You should take all necessary steps to ensure that the password is kept confidential and secure and should inform TRIPPKO immediately if You have any reason to believe that Your password has been compromised, or if the password is being, or is likely to be, used in an unauthorized manner. TRIPPKO shall not be liable for any losses You may incur owing to any compromised login credentials of Your TRIPPKO account. Please ensure that the details You provide TRIPPKO are correct, complete and up to date and inform TRIPPKO immediately of any changes to the information that You provide at the time of registering Your account with TRIPPKO.
  • TRIPPKO will not be responsible for screening, censoring or otherwise controlling transactions, including ascertaining whether the transaction is legal and valid as per the laws of the land, if you are resident/national of a country other than India.
  • You warrant that You will abide by all such additional procedures and guidelines, as modified from time to time, in connection with Your use of Website. You shall also be liable to comply with all applicable laws and regulations regarding use of the Website with respect to the jurisdiction concerned for each transaction.
  • Website may be used for Your personal and non-commercial purposes only. Therefore, You are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or Facility available on Website for any commercial or competitive activity/purpose.
  • TRIPPKO reserves the right to refuse Your access to Website, terminate Your TRIPPKO account, cancel any trip trip reservations, remove and/or edit content on the Website at any time without notice if we have reasonable belief that Your account is being used for purposes other than as defined under Clause 3(7).
  • Membership Eligibility:

  • Use of the Website is available only to persons who can enter into legally binding contracts under the applicable law. Persons who are "incompetent to contract" within the meaning of the applicable law are not eligible to use the Website. If You are a minor, you shall not register as a User of the Website and shall not transact on or use the Website.
  • As a minor if You wish to use or transact on the Website, such use or transaction may be made by Your legal guardian or parents. We reserve the right to terminate Your membership and/or refuse to provide You with access to the Website if it is discovered that You are a minor or incompetent to contract according to the law.
  • TRIPPKO Wallet:

    TRIPPKO may provide at its sole discretion, the facility to transact through an online TRIPPKO wallet ("Wallet") to its registered users with the following features:

  • Upon cancellation of previously booked trips, You would be accorded an option of either withdrawing such amounts to Your bank account/credit card linked to the account or to the Wallet.
  • The cash equivalent balance available in the Wallet may be used by the Customer for making trip trip bookings on the Website only.
  • The present form and format of the Wallet, issued by TRIPPKO to its Customers, is modelled on a closed system prepaid payment instrument.
  • Any promotional cash deposited in to Your Wallet by TRIPPKO, will not be refundable into Your bank account on cancellation of a reservation. This promotional cash has an expiry date beyond which, it will not be available for Your usage.
  • Any Wallet balance lying unused in the Your Wallet for more than one (1) year will be blocked and transferred to a Trust account. It will be held in the Trust account for a maximum period of one year, after which any unclaimed amount will be forfeited.
  • Maximum of 10% of the trip price can be availed from the wallet offer cash for trip booking.
  • Maximum of Rs. 500 per day can be availed from wallet cash for mobile recharges.